Myrio® TotalManage

Helping operators deliver and manage IPTV services to their customers

		Broadband service provider benefits: Web browser accessible Scalable network architecture The only 100% J2EE compliant IPTV back-office solution for easy integration into existing OSS/BSS systems Compatible with OracleTM 9i for 99.999% reliability Automated provisioning of STBs eliminates much of the handling costs associated with deployment of new services in the customer home Established billing cycles Set PPV and VOD transaction limits on a per customer or per company basis Support for multiple operators using the same system Logging of system user activity Myrio TotalManage supports the following end user services: Digital TV channel lineups Music IPG PPV VOD Web portal Web on TV Emergency Alert System (EAS) Caller ID Pause Live TV Parental Controls

This technology is at the core of Nokia Siemens Networks Home Entertainment Solution providing an attractive, easy and future-proof entry to the evolving market of operator-managed home services.  It offers high revenue potential, best-of-breed solution ready for rollout, easy entry in the market supported by Nokia Siemens Networks' Carrier Services, and a future-proof solution powered by Nokia Siemens Networks’ leadership in innovation.

The most commercially deployed IP Video solution in the world, Myrio TotalManage is a feature rich and easy to use application, allowing providers to begin offering services more quickly with less effort than competing products. The application can be launched from any web browser, making it accessible to authorized users in a familiar web based environment. It allows providers to improve scalability, performance and reliability while reducing operational costs.

Myrio TotalManage uses automated processes extensively to remove repetitive tasks that add up to high operational overhead. Day-to-day management of customers including setup of new customer accounts as well as service or equipment upgrades for existing customers is all managed through Myrio TotalManage. The unique automated STB provisioning process allows hands-off installation, reducing cost per subscriber pre-staging or pre-configuring of STBs. Other tasks such as importing IPG data, exporting billing transactions, EAS handling and provisioning of content metadata are automated, further reducing cost of ownership.

All transactions are captured on a per subscriber basis and stored for export to existing billing systems. Multiple billing cycles are supported ensuring all billing needs are met. Transactions from the database can be either pushed to an operator's system or pulled from the database. Myrio's solutions support Postgres and Oracle databases, enabling vendor choice and increasing cost efficiency. A variety of standards-based mechanisms may be used to extract information for use in other billing and reporting systems.

Myrio TotalManage is built upon the standard for application services, Java 2 Enterprise Edition (J2EE). The J2EE framework enables Myrio TotalManage to be a highly distributed, pluggable, scalable and flexible platform solution that support multiple network topologies, system architectures, and database solutions. Myrio TotalManage provides ultimate flexibility in service and subscriber management through a user-friendly graphical user interface and servlet based APIs that easily integrate with existing billing and customer management systems.

A unique feature of Myrio TotalManage is the design of the data broker. The broker architecture enables Myrio TotalManage to use the Multicast Messaging and Data Distribution Framework (MMDDF), providing a highly-scalable multicast method for server-to-client communications, such as EPG distribution and client software updates.

This flexible broker architecture also increases the choice operators have in choosing the set-top boxes they want to deploy by offering support of two set-top box types:

• Java client - client application and related data is stored locally, and all presentation occurs on the STB
• HTML client - all data and presentation is handled by the broker and distributed to the STB via a Web server.

The Myrio TotalManage application server is deployed on Sun servers, using the Solaris operating system. This carrier class platform provides the unmatched reliability and scalability that broadband service providers rely upon to meet their service requirements and business needs.

Details on service provider provisioning and management, content management, channel packaging, transaction processing, billing and data collection:

Subscriber Management

• Subscriber provisioning
• Multiple STB types per subscriber
• Individual subscriber profiles and restrictions
• Allocating credit and transaction limits
• Enabling/disabling Parental Control
• Defining/resetting Personal Identification Number (PIN)
• Activating/inactivating services
• Subscriber billing system interface
• Importing/exporting subscriber data to existing systems
• STB management including software and asset tracking
• Integrate with existing CRM/SMS systems using subscriber API

Product Management

• Channel management - DTV,PPV,Music,EAS
• IPG management - both TV and Music guides: IPG-automated import of IPG data from external sources
• Web portal - establish links to external or internal Web sites and create categories for each of these sites. Local company content can be inserted as Web channels to provide an additional revenue stream for network operators

Content Management

• Create, configure, and manage content metadata.
• Asset location
• Content synopsis, posters and trailers
• Ratings and genres
• Rate code

Packaging and Pricing

• Create DTV, PPV and Web packages for specific business needs
• Price packages according to operator preference, including support for automated handling of promotions
• Assign a package to a subscriber for immediate service

System Management

• Role-based access controls
• Customized transaction reports
• Record system user activity
• Provision set-top boxes (STBs) automatically
• Manage STBs securely and remotely
• Integrate subscriber billing cycles with legacy billing systems

Transaction processing, Data Interchange, and Reporting

• Records monthly service fees for all packages assigned to a particular subscriber
• Multiple billing cycles supported
• Export to external billing systems easily accommodated in multiple formats
• Subscriber provisioning API to allow for provisioning with existing OSS systems
• Easy to use, high customizable, reporting system supports all aspects of operation
• Fully documented database schema